This week's critical shopper Mike Albo discovers that in the world of Paul Smith, service levels directly correlate to discounts in the designer's various boutiques around the city.
The longtime Smith fan finds disappointment at the designer's recently opened sale shop in Williamsburg when the discounts are underwhelming and the sales staff's demeanor and storekeeping skills are downright disagreeable.
“Oh, don’t worry!” I said, like the overfriendly doormat that I am. “You can keep texting!” She glared at me, turned and walked into the store.
Welcome to Williamsburg!
And yet, a few days, a bit of tidying up and, most importantly, a jump in the discount from 30% to 70% makes all the difference for Mike, just as it would for us.
We have to wonder, however, if Smith's year-round clearance store has anything to do with the vexing absence of a Paul Smith sample sale this season, which would be a bummer for us provincial Manhattanites. Are we now to trek to Williamsburg for our seasonal Paul Smith fix instead of having it practically carted to our doorstep via a jumbled room of bargains at the Chelsea Market? Such are the trials we have to suffer for our vocation.
Critical Shopper | Paul Smith Sale Shop: Where Happiness Is on Clearance By Mike Albo (NYTimes)
Paul Smith Sale Shop 280 Grand Street between Roebling and Havermeyer Streets, Williamsburg