Brookfield Place Is Sort Of Open-ish
March 27, 2015
Downtown is happening.
The Financial District is a retail gold mine that has been woefully untapped, and when an unprecedented concentration of luxury stores around the World Trade Center opens up, rich people with money burning holed in their pockets will flock to the new mall full of coveted designer brand.
But not this week.
We must make it clear that The Shophound roots for retail projects to succeed, however pie-eyed they may seem. We don't like to see stores fail. It's depressing, so we are as hopeful as anyone that the extremely ambitious retail plan for the World Trade Center area succeeds, but if it happens, it won't happen overnight.
Since yesterday was the official opening day for the retail section that Brookfield Place created out of the old World Financial Center, The Shophound decided that it was as good a time as any to see what they had made out of it —which leads to obstacle #1: Getting in there.
Unlike most most Manhattan shopping areas, you can't just stroll up to Brookfield place at the moment, at least not from the street. In fact it is easier to access the complex that includes the shopping section, the Hudson Eats food hall/court and the about to open Le District French-centric food hall if you are strolling along the Hudson River Park promenade. The entrances from West Street remain blockaded for long stretches that include the shopping center's main entrance. Even marked crosswalks are closed off, so the most direct way to get inside of the place is to backtrack two blocks east to the PATH train entrance at Greenwich and Vesey Streets and walk the length of the Santiago Calatrava Occulus structure underground to re-emerge at street level inside Brookfield Place. This is annoying but temporary, but it emphasizes the fact that Brookfield place will remain inconvenient to enter even for local shoppers for a little while.
Once inside, however there was no abundance of shoppers on opening day. Crowds were sparse on a drizzly Thursday afternoon, which made it the perfect time to finally grab an Umami Burger up in Hudson Eats without enduring a long line. Of course, not all the stores are ready, and the big luxury names, Hermès, Bottega Veneta, Gucci, Ferragamo and others, are still gestating under plywood. Only about half the stores opened yesterday including bright and spacious new versions familiar shops like J.Crew, Vince, Theory, Bonobos and Diane von Furstenberg. Paul Smith was celebrating a lovely new store with Champagne, macarons and other sweets for all visitors, but, sadly, as with the other shops, earnest salespeople easily outnumbered customers, and we got the impression that this might be the case for some time to come. Many of the customers looked like they probably worked in the complex of buildings surrounding the shops, in shirtsleeves, unencumbered by coats, and probably taking a long awaited look through at the tail end of their lunch hours. That's a good thing. Part of the retail strategy there is to take advantage of the well paid working folk in the area as a captive customer base, but they may or may not be enough to support a mini-Madison Avenue, and it is basically the same sort of group that was there when the World Financial Center opened about 25 years ago. That turned out to be something of a disappointment. Retailers in the newer, reconfigured space will have to be content with a sort of time-release excitement that will hopefully bring more traffic over the course of coming year. Patience and deep pockets will be required because the immediate WTC are is still knee deep in construction which is unappealing to luxury shoppers who frankly don't need to go down there to get anything the mall has to offer. And the neighborhood tourists did not seem to be the sort of folks who would keep such a high-end collection of stores humming. We did not see a single store at Brookfield Place, open or upcoming, that wasn't already represented elsewhere in Manhattan at least once, and in most cases, several times over. In fact most of them are also open not far away in SoHo. It will be a challenge to convince most New Yorkers that they need to come to the Financial District to shop in a mall for things that are easily found in more charming New York-y shopping neighborhoods. And that's part of the challenge. It's a mall.
Nobody comes to Manhattan to shop in a mall, and successes like Columbus Circle are carefully tailored to the local neighborhood.
You can drive to Short Hills for a luxury mall, and, frankly, it's more exciting to stroll along Madison Avenue if you want to go to Hermès and Gucci and Bottega Veneta. There is nothing in Brookfield Place yet that you can't find anywhere else in Manhattan, which puts a lot of pressure on Le District to deliver on its promise. What is being touted as a "French Eataly" is opening a few sections today, most of the others by next Wednesday and is expected to be completely finished by May. It is the one thing there that hasn't been seen before elsewhere, and there is real excitement around it. Wealthy New Yorkers will go out of their way for a new food experience, and if Le District can keep them coming back, it will help the entire complex. Saks Fifth Avenue will probably not be open in Brookfield Place for at least a year, and the World Trade Center's retail projects look to be at least that far off, so if this area is destined to become the luxury retail mecca that real estate industry flacks are breathlessly touting, it's going to take a couple of years to build up to at the very least. We hope that everyone who opened to day can stick it out. We want to see them win in the end, but ravenous luxury shoppers who are expected to make Brookfield Place a success did not show up yesterday.