Nordstrom's First Men's Store Makes The Chain's NYC Debut
April 13, 2018
The doors are finally open at Nordstrom's first New York City store. It has been a long wait for the company to finally enter the city, and though it has already opened a series of off-price Nordstrom Rack stores here, this is the first iteration of the retailer's full-price concept to reach NYC, even if it is really an adjunct unit to the grand flagship store still under construction across Broadway. That store is now projected to open in time for the Fall 2019 season.
Of course, this is no ordinary Nordstrom branch. Not only is it the company's first all-menswear store, but it is also the rare unit that has been constructed within an existing building creating some unusual architectural challenges that we will get to later. First, let's get to the important bit: What's in the store? Those New Yorkers who don't get to suburban malls very often may not be familiar with Nordstrom's merchandising strategy. For Manhattanites, it can probably be best compared to Bloomingdale's (minus the furniture, kitchen and home furnishings departments) in the sense that it's merchandise can range, depending on the location, from Misses and Young Men's categories up to the most exclusive international luxury labels. On the whole, it is one of the most important mens retailers in the country, and most of its vendors can reliably count it as its biggest retail client by far, so a separate men's store makes sense for the chain. It also allows the retailer to open in the city about 18 months ahead of the rest of its splashy main flagship. Nordstrom has traditionally had something of a middle-of-the road fashion image as far as menswear goes, but it has has gone about updating that over the past decade. For this store, the first designer racks you see entering through the doors on Broadway between 57th and 58th streets belong to Gosha Rubchinsky, Loewe and Comme des Garçons Homme Plus. That makes a hard won statement. Nordstrom merchants have made an effort to play down the most popular (and lucrative) brands it carries in favor of labels with more limited distribution or the kind of cult appeal that will excite jaded New York shoppers. So there are Moscot sunglasses mixed in amongst the more ubiquitous Tom Ford and Gucci frames. While Tommy Bahama has been excused from this particular store, high volume producers Theory and Hugo Boss are still there, but pushed toward the back.
Downstairs, there is a coffee bar, a blander casual sportswear section and the centerpiece of any Nordstrom store: the shoe department. Here is where the store's more egalitarian ethos comes into focus most clearly. It takes up a large section of the block-long floor and features an assortment that ranges from Timberland to Christian Louboutin. There are lavish Gucci sneakers only a few steps away from more prosaic Nikes and Adidas and everything in between arrayed just a few steps further. Up on the second floor, high fashion designer collections share quarters with Tailored clothing. Collections like Dior Homme, Givenchy, Valentino and Calvin Klein 205W39NYC are in the spotlight with distinct mini-shops proving the store's luxury bona fides as more classic upscale sportswear takes shoppers into the suit department. Rather than the extensive banks of suit racks that you may still see in some more traditional Nordstrom locations, the emphasis here is more on fashion as well with patterned shirts and surprisingly few ties on display. In the back corner we found a full bar for those brave enough to drink and shop with a private shopping are tucked behind it.
As expected the store was operating with a full, beaming sales staff. You can't reasonably be annoyed that every associate goes out of their way to greet you when it is opening day, but , to their credit, they were neither cloying nor overbearing, just generally friendly and available if you needed them. Also seen was a full complement of Nordstrom executives looking alternately proud and anxious, along with the inevitable scouts from other retailers curious to see what the new entrant is bringing to the game. We spotted Bergdorf Goodman and Neiman Marcus Men's Fashion Director Bruce Pask snooping around the shoe department, and you can confidently assume that by now, his counterparts at Saks, Bloomingdale's and Barneys have all been through the place with a fine toothed comb.
As far as the store itself goes, its unorthodox footprint presents it with an unusual challenge, a split main floor, due to the main entrance of the office building above at 300 Columbus Circle. This separate section is accessible from both the upper and lower floors, but not from the rest of the main floor, not unlike the predicament Bergdorf Goodman found itself in when its mens store opened in 1990 while it waited five years for one small store on Fifth Avenue to run out its lease. Nordstrom, however is unlikely to recapture that space like Bergdorf's eventually did, and its side store is currently devoted to jeans, fragrance and grooming and a specialty electronics department. It's the concession they made to get to New York. It seems like everyone has to make one on some level —however real or figurative. We aren't worried that it will hold them back too much. The store was certainly busy with curious shoppers who looked like they were also eagerly buying. Nordstrom has opened the first major men's store in the city since Bergdorf's spun off its men's department into the former FAO Schwarz space 28 years ago. That tells you what a challenging market it is to enter. One thinks one the withering defeat that the much admired Louis, Boston suffered when its ambitious New York store ended its brief tenure in the late 1980s. That unfortunate rejection by locals has scared off some retailers from other cities for decades. Nordstrom has been trying to open a flagship in New York for even longer than that. While they aren't completely done yet, They have made a strong start. Thanks to suburban branches in the New York and New Jersey suburbs, they are not an unknown interloper to proud NYC shoppers, but a well liked mainstay they have been anticipating. So far, it looks like Nordstrom will not disappoint.